I recently read a story, written by a nurse, about a little boy that needed an IV. He had had multiple surgeries and had to deal with the pain associated with each episode. He was scared, lonely and adament that he did not want another IV. Giving fluids into the vein is not a option but a necessity in most cases and in this case, an IV was necessary. The nurse pleaded. Finally in desperation she offered to stand on her head. Certain that it would not happen, he agreed to the IV. She stood on her head.  He was silent and then he laughed and allowed her to start the IV.

 I don't think my assistants realize that I have been watching them. I have seen them (Jennifer!)  sneak candy from their own private emergency reserves to bribe unwilling children that need shots or blood draws. I know this comes shortly after most well visits where we talk about nutrition (ah, well).  I have heard them promise extra stickers or coloring pages or anything else at their disposal. I have seen them coo with compassion over a toddler that vomited over the chair, the floor, the carpet - a scene that would make the most stout hearted run away.

Last week I sent a 10 year old to go 'color with the nurse". This is, of course, is code that I need private time with the parent for some heavy discussion. In this case, the child was having  tremendous behavioral problems that were placing great strain on the family. I found him later, sitting by Mary Jean coloring while she commented in glowing terms about his work. Mary Jean is exceptional at making a child feel comfortable. Even a child so overwhelmed by his circumstance that he urinated all over himself.

My neighbor gave me a book filled with stories written by nurses. It helped to remind me how grateful I am for my office staff and what they do that has nothing to do with their job description but everything to do with caring for a child.

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